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Before opening ticket, please, make sure you aware of all latest news posted in our twitter: @CryptoCurrEncyX
We serve tickets on workdays from 9:00 till 19:00 GMT0. You should receive answer from our support team within 72 hours (usually much sooner), but sometimes answer delays possible due to technical issues. Please, make sure you fill all ticket fields correctly in order to receive resolution faster. Please, do not use foul language - we do not serve such tickets.
Important! Do not create another ticket regarding same problem. By our rules we can leave all those ticket without service.

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